WARSAW, IN – Da-Lite Screen Company has qualified as an InfoComm International Emerald Audio Visual Solutions Provider (AVSP). This designation recognizes that a percentage of the company’s sales, customer service and technical staff have achieved and maintained individual InfoComm Certification and have completed relevant course work from the InfoComm Academy.
InfoComm awards individual Certification to audio visual professionals who have demonstrated knowledge and comprehension of the science and technology used in communications including audio, video, display and systems.
Technicians, engineers, designers, salespeople, customer service personnel, managers and executives are eligible to take the individual certification test.
“An AVSP designation gives AV companies a competitive advantage in the marketplace,” said Randal A. Lemke, Ph.D., InfoComm International’s executive director. “Customers of audio visual communications and presentation systems can be confident of professionalism and an aspiration to excellence when working with these companies that have invested in education and training to stay current on the latest AV technologies and techniques.”
The company-level AVSP recognition program is the only such program available for the commercial audio visual industry. In addition to confirming that a percentage of the company’s employees are InfoComm certified and have completed important course work, the Emerald AVSP designation means that Da-Lite has agreed to comply with 10 Standards of Excellence developed in collaboration with industry experts to emphasize the best practices of audio visual businesses.
The Standards of Excellence are a guidepost for audio visual companies and professionals who place the customer first and offer quality audio visual solutions. They include the commitment to provide complete customer satisfaction with audio visual solutions that provide value to the client. They convey the importance that audio visual solutions providers place on their own skills development through continuing education. They also cover the critical role that audio visual professionals play as partners with IT specialists, architects, building managers and others.
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